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PRIVACY POLICY

Last updated: 01/01/2026

Meubelco SRL places the utmost importance on respecting your privacy and protecting your personal data. This Privacy Policy is intended to inform you about how we collect, use, share and protect the information you provide to us when browsing and making purchases on our website.

1. DATA CONTROLLER

The data controller responsible for the personal data collected on the website is:

Meubelco SRL
Registered office: Schoonmansveld 22, 2870 Puurs-Sint-Amands, Belgium
Company / VAT number: BE 0462.400.087
E-mail:

Phone:
France: +33 1 87 65 29 35
Belgium: +32 2 88 62 09 3

2. PERSONAL DATA COLLECTED

We may collect various categories of personal data concerning you, including:

  • Identification data: First name, last name, delivery and billing postal address, telephone number, e-mail address.
  • Order and transaction data: Purchase history, details of products ordered, selected payment method (we do not directly store your banking details).
  • Browsing and connection data: IP address, browser type, pages viewed, duration of visit, login credentials.
  • Customer support data: Messages, e-mails and complaints sent to our customer service department.

3. PURPOSES AND LEGAL BASES FOR PROCESSING

Your personal data is collected for specific purposes and on strict legal bases:

  • Order and delivery management (Performance of the contract):
    Processing payments, preparing packages, shipping, tracking deliveries, invoicing and managing after-sales service (SAV).
  • Customer service and support (Legitimate interest):
    Responding to your questions, requests for information or complaints.
  • Fraud prevention and security (Legal obligation / Legitimate interest):
    Securing our website, verifying payments and preventing fraudulent activities.
  • Marketing and communications (Consent):
    Sending newsletters, promotional offers and new product information if you have agreed to receive them (you may unsubscribe at any time).
  • Compliance with legal obligations:
    Accounting management, retention of invoices and responding to requests from authorized public authorities.

4. RECIPIENTS AND DATA SHARING

Your personal data is strictly confidential and is never sold or rented to third parties.

It may only be shared with our technical service providers and trusted partners who are essential to the performance of our services:

  • Website hosting provider: Shopify Inc.
  • Transport and delivery companies: To deliver your orders to your home.
  • Secure payment service providers: (e.g. Stripe, PayPal, Bancontact, installment payment providers) to process purchase payments.
  • IT and marketing service providers: For sending our e-mails and maintaining the website.

Each service provider is subject to strict security and confidentiality obligations in accordance with the GDPR.

5. DATA RETENTION

We retain your personal data for the period strictly necessary for the purposes for which it was collected:

  • Order data and invoices: Retained for 10 years in accordance with Belgian accounting and tax obligations.
  • Customer account data: Retained for as long as your account remains active or until you request its deletion.
  • Marketing data (Newsletter): Retained until you unsubscribe or for 3 years from your last active contact.

6. YOUR RIGHTS AND REMEDIES (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access: To obtain confirmation that your data is being processed and receive a copy of it.
  • Right to rectification: To request the correction of inaccurate or incomplete data.
  • Right to erasure (“Right to be forgotten”): To request the deletion of your personal data, subject to legal retention obligations.
  • Right to restriction of processing: To request the temporary suspension of the use of certain data.
  • Right to object: To object at any time to the processing of your data for direct marketing purposes.
  • Right to data portability: To receive your data in a structured, commonly used and machine-readable format in order to transmit it to another data controller.

How can you exercise your rights?

You may submit your request in writing at any time by e-mail to [Insert your contact e-mail] or by postal mail to the address of our registered office.

If you believe that your rights have not been respected, you also have the right to lodge a complaint with the Data Protection Authority (DPA) in Belgium.

7. DATA SECURITY

Meubelco SRL implements all appropriate technical, organizational and physical measures (SSL encryption, restricted access, secure protocols) to protect your data against loss, unauthorized access, disclosure or alteration.

8. THIRD-PARTY WEBSITES AND HYPERLINKS

Our website may contain links to other websites operated by third parties. This Privacy Policy applies only to our website. We encourage you to consult the privacy policies applicable to each of these third-party websites.

9. CHANGES TO THE PRIVACY POLICY

Meubelco SRL reserves the right to modify this Privacy Policy at any time in order to comply with legal, regulatory or technical developments. The last updated date displayed at the top of the page will then be amended.